- Click Reports => Course on the navigation bar.
- In the Course dropdown, select the relevant Course
- In the Report dropdown, select Queries
- Select the Advanded Filters as needed
- Select the Period as needed and click Submit.
- This report displays displays list of Queries received from Trainees for a course.
Note: If the Trainee is using AlphaLearn Mobile App, he or she will receive a mobile push notification, when a Query has been resolved.
Queries are listed with a unique ticket number and its status. To respond to a query, just click on an open query, enter your response and click submit.
