Privacy Policy

Effective Date: 24 Mar 2025

AlphaLearn LMS (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our platform.

1. Information We Collect

1.1 Personally Identifiable Information (PII)

  • Name
  • Email address
  • Mobile (if provided)

1.2 Usage Data & Analytics

  • IP address
  • Device and browser information
  • Login activity and timestamps
  • Course progress, engagement, and performance data

2. How We Use Your Information

  • Account Management: To create and manage your account.
  • Authentication & Security: To verify your identity and prevent unauthorized access.
  • Communication: To send notifications, updates, and important announcements.
  • Analytics & Performance Tracking: To improve user experience, optimize platform performance, and monitor engagement.
  • Compliance & Legal Obligations: To comply with legal requirements and ensure data protection.

3. Data Storage & Security

  • PII is stored in a secure database with encryption at rest (AES-256).
  • All data transmitted between users and the LMS is protected using TLS encryption.
  • Access to Personal Identifiable Information (PII) is strictly limited to a vetted team of authorized personnel. For all standard support staff, PII remains fully masked to protect your privacy and security.

4. Cookie Policy

4.1 What Are Cookies

  • Cookies are small text files stored on your device when you visit our platform. They are essential for the proper functioning of AlphaLearn LMS.

4.2 How We Use Cookies
We use only strictly necessary cookies for:

  • Session Management: To maintain your authenticated session while using the platform
  • Security: To implement CSRF (Cross-Site Request Forgery) protection measures
  • Technical Functionality: To ensure core platform features work correctly

4.3 Cookie Management

  • All cookies are encrypted to protect your information
  • Cookies are session-based and expire after a predetermined period set by administrators
  • We do not collect personal data through cookies
  • No third parties have access to our cookies

4.4 Cookie Control

  • Since we only use strictly necessary cookies that are essential for platform functionality, these cookies cannot be disabled. Attempting to block these cookies may impact your ability to use AlphaLearn LMS properly.

5. Third-Party Integrations & Analytics

  • We use Google Analytics to monitor platform usage and engagement trends.
  • Third-party authentication providers (Microsoft AD, SSO) may process limited user data for login purposes.

6. Data Retention & Deletion

  • PII is retained for a maximum of 30 days after account deletion, as per our data retention policy.
  • Users can request data deletion by contacting support.

7. Your Rights & Choices

  • Access & Correction: Request access to your personal data and correct inaccuracies.
  • Data Deletion: Request the removal of your personal data.
  • Opt-Out: Unsubscribe from communications at any time.

8. Updates and Revisions

We regularly review and update our privacy notice. Any changes will be posted on this page, and we encourage you to check it periodically. Updates take effect immediately upon posting of any changes.

9. Contact Us

For questions regarding this Privacy Policy, contact us at:

Email: helpdesk at horizzon dot com